How COVID-19 changed the way we shop…again Snap lockdowns, closed stores, increased online shopping and supply chain disruptions were all part of 2021's 'new normal’ for consumers and retailers. Stephanie Atto Department of Marketing Things you need to know before using a debt management company As more Australians struggle with debt due to COVID-19, the services of credit repair or debt management companies may seem attractive. But it pays to look more closely. Department of Business Law and Taxation Earlier, cheaper: How COVID has changed our Christmas shopping habits The fallout from COVID-19 is changing the way Australians will shop for their family and friends this Christmas. Stephanie Atto Department of Marketing Pandemic buying: how innovative retailers stayed afloat As the COVID-19 pandemic continues to menace Australia's economy, new consumer research gives some hope to retailers. Eloise Zoppos Department of Marketing What consumers really want Launching a new product to market is often hit-and-miss. But researchers have developed a method that more accurately predicts the success of new products. Bhoomija Ranjan Department of Marketing What retailers need to know about the ‘new consumer’ Excessive spending is out; 'post-growth' consumption is in. Savvy retailers are now exploring ways to engage with the 'new consumer'. Eloise Zoppos Department of Marketing