Don’t hold off breast cancer screening, women told COVID-19 has made women reluctant to attend routine breast cancer screening, but there is a compelling reason not to put it off: cost. Karinna Saxby Dennis Petrie Centre for Health Economics Why economics is the missing piece in the mental health puzzle Our governments spend less than $400 a year per person on mental health services. That has to change. But what's the best approach? Michael Shields Sonja de New David Johnston Centre for Health Economics How customers forgive Why do we remain in an abusive relationship with service providers? New research shows business customers will generally forgive their transgressions. Yelena Tsarenko Department of Marketing A touch of kindness works wonders for cancer patients Simple acts of kindness can significantly improve the experience and outcomes for patients with cancer, according to international research. Tracey Danaher Department of Marketing Prisoners of healthcare: Intimidated patients are similar to hostages Patients who feel unable to assert themselves in the presence of doctors and medical staff negotiate as if they are being held hostage. Tracey Danaher Department of Marketing
