Sustainability mantra hits the mainstream as consumers call for change
In a backlash to the ‘throwaway culture,’ Australian consumers want products that are durable and repairable.
Unboxing this year’s Christmas retail trends – with a big splurge on travel expected
Australians are embracing the Christmas spirit, buying more gifts and increasing the amount they spend on presents this year. Not surprisingly, travel gifts are set to boom.
How COVID-19 changed the way we shop…again
Snap lockdowns, closed stores, increased online shopping and supply chain disruptions were all part of 2021's 'new normal’ for consumers and retailers.
When it comes to green consumption, class matters
If we want to build a more sustainable future, everyone needs to get on board. But green consumption can mean very different things.
Gimme a gimmick: deep down, we are all novelty shoppers
‘Gimmicky’ or imaginative retail display is a cost-effective way to enhance customers’ purchase behaviour, increase product sales and boost return on investment.
Shopping during COVID-19 made us feel better
During the COVID-19 pandemic, Australians have shopped online to stop feeling lonely, or to stave off boredom and anxiety.
Earlier, cheaper: How COVID has changed our Christmas shopping habits
The fallout from COVID-19 is changing the way Australians will shop for their family and friends this Christmas.
Pandemic buying: how innovative retailers stayed afloat
As the COVID-19 pandemic continues to menace Australia's economy, new consumer research gives some hope to retailers.
‘Tis the spending season; but are Black Friday sales worth it?
Black Friday marks the start of the shopping silly season. But should retailers be filled with joy?
What consumers really want
Launching a new product to market is often hit-and-miss. But researchers have developed a method that more accurately predicts the success of new products.
Packed to the rafters: why reducing crowds enhances our shopping experience
Despite the popularity of online shopping, a surprising 71 per cent of shoppers prefer using physical stores when deciding on purchases.