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Sustainability mantra hits the mainstream as consumers call for change

Sustainability mantra hits the mainstream as consumers call for change

In a backlash to the ‘throwaway culture,’ Australian consumers want products that are durable and repairable.

Department of Marketing

‘Must look good on Instagram’: How COVID has changed retailing

‘Must look good on Instagram’: How COVID has changed retailing

Retailers bolstered online offerings and re-thought just-in-time supply chain practices.

Department of Marketing

Retail and the rise of the ‘hybrid’ customer

Retail and the rise of the ‘hybrid’ customer

Retailers are luring shoppers back in-store, delving into innovative online shopping experiences and experimenting with the metaverse.

Department of Marketing

Unboxing this year’s Christmas retail trends – with a big splurge on travel expected

Unboxing this year’s Christmas retail trends – with a big splurge on travel expected

Australians are embracing the Christmas spirit, buying more gifts and increasing the amount they spend on presents this year. Not surprisingly, travel gifts are set to boom.

Eloise Zoppos

Department of Marketing

How COVID-19 changed the way we shop…again

How COVID-19 changed the way we shop…again

Snap lockdowns, closed stores, increased online shopping and supply chain disruptions were all part of 2021's 'new normal’ for consumers and retailers.

Stephanie Atto

Department of Marketing

Gimme a gimmick: deep down, we are all novelty shoppers

Gimme a gimmick: deep down, we are all novelty shoppers

‘Gimmicky’ or imaginative retail display is a cost-effective way to enhance customers’ purchase behaviour, increase product sales and boost return on investment.

Hean Tat Keh

Department of Marketing

Shopping during COVID-19 made us feel better

Shopping during COVID-19 made us feel better

During the COVID-19 pandemic, Australians have shopped online to stop feeling lonely, or to stave off boredom and anxiety.  

Stephanie Atto

Department of Marketing

Earlier, cheaper: How COVID has changed our Christmas shopping habits

Earlier, cheaper: How COVID has changed our Christmas shopping habits

The fallout from COVID-19 is changing the way Australians will shop for their family and friends this Christmas.

Stephanie Atto

Department of Marketing

Melbourne’s retail shutdown: how will shoppers and retailers adjust?

Melbourne’s retail shutdown: how will shoppers and retailers adjust?

As Melburnians adjust to Stage-4 lockdown restrictions, a new study shows how both consumers and retailers are likely to adjust to the ‘new normal’.

Eloise Zoppos

Department of Marketing

Pandemic buying: how innovative retailers stayed afloat

Pandemic buying: how innovative retailers stayed afloat

As the COVID-19 pandemic continues to menace Australia's economy, new consumer research gives some hope to retailers.

Eloise Zoppos

Department of Marketing

The trick to thriving in a ‘retail apocalypse’

The trick to thriving in a ‘retail apocalypse’

It's been a miserable start to the year for a number of big-name retailers; but not everyone is feeling the downturn. This is why.

Eloise Zoppos

Department of Marketing

‘Tis the spending season; but are Black Friday sales worth it?

‘Tis the spending season; but are Black Friday sales worth it?

Black Friday marks the start of the shopping silly season. But should retailers be filled with joy?

Rebecca Dare

Department of Marketing