Unboxing this year’s Christmas retail trends – with a big splurge on travel expected
Australians are embracing the Christmas spirit, buying more gifts and increasing the amount they spend on presents this year. Not surprisingly, travel gifts are set to boom.
How COVID-19 changed the way we shop…again
Snap lockdowns, closed stores, increased online shopping and supply chain disruptions were all part of 2021's 'new normal’ for consumers and retailers.
Shopping during COVID-19 made us feel better
During the COVID-19 pandemic, Australians have shopped online to stop feeling lonely, or to stave off boredom and anxiety.
Melbourne’s retail shutdown: how will shoppers and retailers adjust?
As Melburnians adjust to Stage-4 lockdown restrictions, a new study shows how both consumers and retailers are likely to adjust to the ‘new normal’.
Pandemic buying: how innovative retailers stayed afloat
As the COVID-19 pandemic continues to menace Australia's economy, new consumer research gives some hope to retailers.
The trick to thriving in a ‘retail apocalypse’
It's been a miserable start to the year for a number of big-name retailers; but not everyone is feeling the downturn. This is why.
‘Tis the spending season; but are Black Friday sales worth it?
Black Friday marks the start of the shopping silly season. But should retailers be filled with joy?
What retailers need to know about the ‘new consumer’
Excessive spending is out; 'post-growth' consumption is in. Savvy retailers are now exploring ways to engage with the 'new consumer'.
Changing the way we measure online ad effectiveness
Marketers have been locked into a system that may not effectively measure the impact of all forms of advertising.
Peers versus experts – Whose opinion do we value more?
New research explains when and why consumers rely on online peers versus expert reviews.